Coach Clyde ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered athletic coaching service.
By using Coach Clyde, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Account Information
- Email address: Required for authentication and communication
- Name: Optional, used to personalize your experience
- Date of birth: Optional, used for training zone calculations
1.2 Athletic Profile Data
- Sport focus (running, cycling, triathlon)
- Experience level
- Physiological data (max heart rate, resting heart rate)
- Training goals and history
- Injury history and recovery protocols
- Timezone and unit preferences
1.3 Activity Data
- Workout data from Strava (if you connect your account)
- GPS routes, distance, duration, pace, elevation
- Heart rate, power, and cadence metrics
- Workout analysis and performance trends
1.4 Conversation Data
- Chat messages with Coach Clyde
- AI-generated insights and recommendations
- Training memories and notes saved by the AI
1.5 Payment Information
- Payment card details (securely processed by Stripe)
- Billing address (if provided)
- Usage and billing records
1.6 Usage Data
- Session activity and feature usage
- AI model interactions (token usage)
- Device and browser information
- Log data and error reports
2. How We Use Your Information
We use your information to:
- Provide coaching services: Generate personalized training advice, analyze workouts, and track progress
- Improve AI performance: Train and refine our coaching algorithms
- Process payments: Bill for usage beyond the free tier
- Communicate with you: Send authentication emails and service updates
- Ensure security: Detect and prevent fraud or abuse
- Comply with legal obligations: Respond to lawful requests and enforce our terms
3. AI and Data Processing
Coach Clyde uses artificial intelligence powered by third-party services (Google Gemini and Anthropic Claude) to provide coaching. Your conversation data and athletic information are sent to these AI providers for processing.
- AI providers do not train on your data: Google and Anthropic do not use customer data to train their models
- Data is processed, not stored by AI providers: Your data passes through their systems but is not retained
- We store conversation history: Messages are saved in our database to provide continuity in your coaching relationship
4. Third-Party Services
We use the following third-party services:
5. Data Sharing and Disclosure
We do not sell your personal information.
We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize sharing
- Service providers: Third parties that help us operate (as listed above)
- Legal compliance: When required by law or to protect rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Revoke consent: Disconnect third-party integrations (like Strava)
To exercise these rights, contact us at privacy@coachclyde.app
7. Data Security
We implement industry-standard security measures:
- Data encryption in transit (HTTPS/TLS)
- Encrypted database storage
- Secure authentication (magic links, no passwords)
- Regular security audits and monitoring
- Access controls and least-privilege principles
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
- Account data: Retained while your account is active
- Conversation history: Kept to provide continuous coaching context
- Workout data: Stored as long as you maintain Strava connection
- Billing records: Retained for 7 years for tax and legal compliance
- Deleted accounts: Personal data purged within 30 days of deletion request
9. Children's Privacy
Coach Clyde is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Users
Coach Clyde is operated in North America. If you access the service from outside the United States or Canada, your information may be transferred to, stored, and processed in the United States where our servers are located.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise your CCPA rights, email privacy@coachclyde.app
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Coach Clyde after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: